Privacy policy
Privacy Policy
Last updated: January 27, 2026
This Privacy Policy describes how Amelie Lisse ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site"), or otherwise communicate with us (collectively, the "Services"). The terms "you" and "your" refer to anyone using or interacting with our Services, whether as a customer, visitor, or other user.
By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will update the "Last updated" date at the top and post the new version on our Site.
Information We Collect and How We Use It
We collect personal information from a variety of sources, depending on how you interact with Amelie Lisse.
Information You Provide Directly
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Contact details such as your name, address, phone number, and email address.
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Order details, including billing and shipping information, payment confirmation, and product details.
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Account details such as usernames, passwords, and security information.
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Shopping activity, including items viewed, added to your cart, purchased, or saved.
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Customer support communications and any information you provide when contacting us.
Information We Collect Automatically
We may collect information about your interaction with the Site using cookies, pixels, and similar technologies. This may include:
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Device and browser type.
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IP address and approximate location.
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Pages viewed and actions taken on our Site.
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Referral source and interaction time.
Information from Third Parties
We may receive information from service providers and business partners, including:
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E-commerce platforms (e.g., Shopify).
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Payment processors.
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Marketing and advertising providers.
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Analytics services and fulfilment partners.
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information to:
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Process and fulfil your orders, including payment processing, shipping, and account notifications.
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Provide customer support and respond to your inquiries.
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Improve, maintain, and enhance our Services.
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Communicate with you regarding service updates, promotions, and marketing.
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Prevent fraud and maintain the security of our Services.
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Comply with applicable legal and regulatory obligations.
Marketing Communications
We may use your information to send promotional communications by email, SMS, or mail. You may unsubscribe at any time by following the instructions included in those communications.
Cookies
We use cookies to operate and personalize our Site, analyse traffic, and improve your experience. To learn more about cookies used through Shopify, please refer to the Shopify Cookie Policy. You can disable cookies through your browser settings; however, doing so may affect certain features of the Site.
Disclosure of Your Information
We may share your personal information with:
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Service providers (such as IT support, shipping companies, and payment processors).
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Marketing and advertising partners.
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Legal or regulatory authorities where required by law.
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Affiliates or business partners where necessary to provide our Services or fulfil contractual obligations.
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Third parties involved in business transactions such as mergers, acquisitions, or corporate restructuring.
We do not sell your personal information or use sensitive personal information without your consent, except where permitted or required by law.
User-Generated Content
Any product reviews or other content you submit publicly may be visible to others. We are not responsible for any personal information you choose to disclose through publicly available content.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children's Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the applicable age of majority. If you believe a child has provided us with personal information, please contact us so we can remove it.
Security and Data Retention
We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure. We recommend that you do not send sensitive information through unsecured communication channels.
We retain your personal information only for as long as necessary to provide our Services and comply with legal obligations.
Your Rights
Depending on your province, territory, or country of residence, you may have the right to:
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Access your personal information.
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Correct inaccurate information.
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Request deletion of your personal information.
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Withdraw your consent where applicable.
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Restrict or object to certain processing activities.
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Receive a copy of your personal information in a portable format.
To exercise any of these rights, please contact us using the information below.
International Users
Your personal information may be transferred to and processed outside your country of residence. Where this occurs, we use appropriate safeguards to help ensure your information remains protected in accordance with applicable privacy laws.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
